Return & Refund Policy
At Raja Rani, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
🕒 Return Window
You have 7 days from the date of delivery to request a return.
✅ Eligibility for Returns
To be eligible for a return:
- Item must be unused, unworn, and in the same condition that you received it.
- Item must be in its original packaging with all tags, accessories, and labels intact.
- Proof of purchase (order number or receipt) is required.
🚫 Non-Returnable Items
Unfortunately, we cannot accept returns on:
- Items marked as final sale
- Gift cards
- Items damaged due to misuse or wear & tear
💸 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- Shipping costs are non-refundable, unless the return is due to a mistake on our part (wrong item, damaged product, etc.).
📦 Return Shipping
- Customers are responsible for the return shipping cost unless the item arrived damaged or incorrect.
- We recommend using a trackable shipping service for your return.
🔁 Exchanges
We currently do not offer direct exchanges. If you need a different item, size, or color, please return the original item for a refund and place a new order.